Shipping & Handling

**Shipping & Handling**

At May Fabrics, we want your shopping experience to be as seamless as possible from checkout to your doorstep. This policy explains our shipping and handling procedures, timelines, and associated costs.

**Processing Time**

All orders are processed and prepared for shipment within 1 to 3 business days after payment is confirmed in full. Orders placed on weekends or public holidays will be processed on the next business day. During peak seasons or promotional events, processing times may be slightly extended, and we will notify you of any significant delays.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and carrier information.

**Shipping Methods and Delivery Times**

We offer a range of shipping options to accommodate different timelines and budgets. Estimated delivery times are calculated from the date of shipment, not from the date of order placement.

- **Standard Shipping** – Estimated delivery within 5 to 10 business days
- **Express Shipping** – Estimated delivery within 2 to 4 business days
- **International Shipping** – Estimated delivery within 7 to 14 business days, depending on destination and customs processing

Please note that these are estimated delivery windows and not guarantees. Actual delivery times may vary due to carrier operations, weather conditions, customs clearance, or other unforeseen factors beyond our control.

**Shipping Costs**

Shipping costs are calculated at checkout based on your delivery address, selected shipping method, and the total weight or dimensions of your order. The exact shipping fee will be displayed before you complete your purchase.

We occasionally offer free standard shipping promotions. Any such offer will be clearly communicated on our website and applied automatically at checkout when eligible.

**Order Tracking**

Every shipment includes a tracking number, which will be sent to you via email once your order has been dispatched. You can use this number to monitor your package's progress through the carrier's website. Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

**International Shipping**

We are pleased to offer international shipping to many countries outside our domestic region. International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fee paid at checkout. We recommend checking with your local customs office for an estimate of these costs before placing an order.

Customs processing can cause delays beyond our estimated delivery windows. May Fabrics is not responsible for delays caused by customs or for any duties, taxes, or fees levied by the destination country.

**Address Accuracy**

Please ensure that your shipping address is complete and accurate at the time of checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address after placing an order, please contact us at mayfabrics@gmail.com immediately. We will do our best to update the address before dispatch, but we cannot guarantee that changes can be made once the order has been processed.

**Undeliverable Packages**

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, you will be responsible for the cost of re-shipping the order to a corrected address. If you choose not to have the order re-shipped, we will issue a refund for the product cost only, minus the original shipping charges and any return shipping fees incurred.

**Lost or Delayed Packages**

While we partner with reputable carriers, we cannot control delivery delays or losses that occur during transit. If your package is significantly delayed beyond the estimated delivery window, or if tracking indicates that your package may be lost, please contact us at mayfabrics@gmail.com with your order number. We will investigate the matter with the carrier and assist you in filing a claim if necessary. In the event of a confirmed lost package, we will issue a replacement or a full refund at our discretion.

**Order Splitting**

If your order contains multiple items, we may ship them in separate packages to expedite delivery. You will receive separate tracking numbers for each package if this occurs. You will not incur additional shipping charges for split shipments.

**Contact Us**

If you have any questions about our Shipping & Handling policy or need assistance with your order, please reach out to us at mayfabrics@gmail.com. We are happy to help.