This Privacy Policy describes how [LEGAL BUSINESS NAME], operating mayfabrics.com ("mayfabrics," "we," "us" or "our"), collects, uses, discloses and protects personal information when you visit our website, place an order or contact us.
Information We Collect
· Identity and contact data, such as name, billing and delivery address, email address and telephone number when provided.
· Order and transaction data, such as products purchased, order history, payment status, returns and refunds. Full payment-card details are generally processed by payment providers rather than stored by us.
· Device and usage data, such as IP address, browser, device identifiers, pages viewed, referring pages and interactions with the website.
· Communications, reviews, survey responses and customer-service records.
· Marketing preferences and cookie or advertising identifiers, where permitted.
How We Use Information
· To process payments, fulfil orders, deliver products and manage returns or refunds.
· To communicate about orders, respond to requests and provide customer service.
· To operate, secure, troubleshoot and improve the website and prevent fraud or abuse.
· To comply with legal, tax, accounting and regulatory obligations.
· To send marketing or personalize advertising where permitted by law and consistent with your choices.
Legal Bases for EU/EEA and UK Users
Where applicable, we process personal data to perform a contract, comply with legal obligations, pursue legitimate interests that are not overridden by your rights, or based on consent. You may withdraw consent at any time without affecting prior lawful processing.
Cookies and Similar Technologies
We and our service providers may use essential, analytics, preference and advertising technologies. Where legally required, non-essential cookies are used only after consent. Available choices may be managed through our cookie banner, browser settings or by contacting us. Disabling some technologies may affect site functions.
How We Disclose Information
We may disclose personal information to ecommerce-platform providers, payment processors, fulfilment partners, carriers, analytics and advertising providers, customer-support tools, professional advisers, authorities when legally required, and parties involved in a merger, financing or business transfer. These recipients may process data under their own privacy notices or on our behalf.
Targeted Advertising and Privacy Choices
We do not sell personal information for money. Certain advertising or analytics disclosures may be treated as a "sale," "sharing" or targeted advertising under some privacy laws. Where applicable, you may opt out through available cookie/privacy controls or by emailing [SUPPORT EMAIL]. We honor legally required opt-out mechanisms when applicable.
International Transfers
Personal information may be processed in countries other than your own. Where required, we use recognized safeguards for international transfers. Contact us for information about applicable safeguards.
Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described, including legal, tax, fraud-prevention and dispute-resolution needs. We use reasonable administrative, technical and organizational safeguards, but no internet transmission or storage system is completely secure.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, obtain a portable copy, withdraw consent, opt out of certain advertising uses, or appeal a decision. To submit a request, email [SUPPORT EMAIL]. We may verify your identity and may decline or limit a request where permitted by law. You may also complain to your local data-protection authority.
Children
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can take appropriate action.
Changes and Contact
We may update this policy to reflect operational, legal or regulatory changes. The revised effective date will be posted above. Privacy questions or requests may be sent to [support@mayfabrics.com].